Privacy Policy

Investo Nepal (“Investo Nepal”, “we”, “our”, or “us”) operates the StockYan mobile application and the website at stockyan.com (together, the “Service”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service, you agree to the practices described below.

1. Information We Collect

1.1 Information you provide

• Account details: name, email address, and (if you choose) profile photo, when you sign up.
• Portfolio data: stocks, quantities and average cost you add to your portfolio or watchlists. This data stays linked to your account.
• Communications: messages you send us through support or feedback channels.

1.2 Information collected automatically

• Device & usage data: device model, operating system, app version, language, crash logs, and feature usage. We use this to keep the app reliable.
• Approximate location: derived from your IP address, used only for analytics and fraud prevention. We do not collect precise GPS location.
• Cookies & similar technologies on our website for basic analytics and to remember preferences.

1.3 Market data

Live NEPSE prices, floorsheet records, broker activity and indices shown in the app are public market data sourced from official and third-party providers. This data is not personal to you.

2. How We Use Information

• To provide and improve the Service — portfolio tracking, floorsheet analysis, alerts and broker insights.
• To diagnose crashes, prevent abuse and protect the Service.
• To communicate with you about updates, support requests and important changes.
• To comply with applicable laws and respond to lawful requests.

3. Sharing of Information

We do not sell your personal information. We share information only in these limited cases:

• Service providers (e.g., cloud hosting, crash reporting, analytics) who process data on our behalf under confidentiality obligations.
• Legal requirements — when disclosure is required by law or to protect rights, safety or property.
• Business transfers — if Investo Nepal is involved in a merger or acquisition, your information may transfer as part of that transaction, subject to this Policy.

4. Data Retention

We retain your account and portfolio data for as long as your account is active. If you delete your account, we remove your personal data within a reasonable timeframe, except where we are legally required to retain it.

5. Security

We use industry-standard safeguards — encryption in transit, access controls and monitoring — to protect your information. No system is perfectly secure; you are responsible for keeping your account credentials confidential.

6. Your Rights & Choices

• Access, update or delete your account information from within the app or by contacting us.
• Opt out of non-essential notifications in your device settings.
• Request a copy of the personal data we hold about you.

7. Children’s Privacy

StockYan is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, please contact us so we can remove it.

8. International Data

We may process information on servers located outside of Nepal. By using the Service, you consent to such transfers, subject to appropriate safeguards.

9. Third-Party Links

Our Service may link to third-party sites (for example, the Google Play Store and Apple App Store). We are not responsible for the privacy practices of those services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the app or our website. Continued use of the Service after changes take effect constitutes acceptance.

11. Contact Us

Questions about this Policy? Email us at support@stockyan.com or visit our contact page.